Gambit is a CRM that runs inside Jira Cloud. Deals, accounts and contacts are Jira work items, so a rep seesReps see the support requests, demos, ideas and bugs linked to each deal.
Sample data: the objects in this scene are drawn from an invented hospitality company.
Renewal, Highgate renewal 2027-2030, $2.12M, Closes Jan 31, 2027
Support request, Group pickup not syncing at six Hyatt-branded hotels, Highgate
Bug, Pickup import stops after a rate limit, Venues 26.11 · Nov 17
Bug, Connector paging ignores Retry-After, Done Oct 23
Promise, Pickup sync fixed at all six hotels, On track · due Nov 24
Customer demo, Renewal demo: the pickup sync fix at six hotels, Highgate · Nov 10
Search+ CreateCA
Davis CareWaiting for customer
Group block pickup not syncing from the brand PMS to Davis Events at six Hyatt-branded hotels
P2KBKayla Brooks·Opened Oct 6
Linked customersGambit
HHighgatePrimary90Healthy
Enterprise · ARR $2.0M · Renews Jan 31, 2027
Open pipeline$2.12M
Highgate renewal 2027-2030Negotiation · Closes Jan 31, 2027$2.12M
Why Highgate is 90 Healthy
1 high-priority support request open−6
1 high-priority bug open−4
Promised to customers
Promised to Highgate · Nov 24On track
Group-block pickup sync fixed at all six hotels before the renewal is signed
Open in Gambit
Kayla Brooks's support request about group pickup at six Hyatt-branded hotels, open in Jira, with Gambit's customer panel showing Highgate at $2.0M a year, health 90 Healthy, and its $2.12M renewal closing Jan 31, 2027.
Davis CareWaiting for customer
Group block pickup not syncing from the brand PMS to Davis Events at six Hyatt-branded hotels
P2KBKayla Brooks·Opened Oct 6
Linked customersGambit
HHighgatePrimary90Healthy
Enterprise · ARR $2.0M · Renews Jan 31, 2027
Open pipeline$2.12M
Highgate renewal 2027-2030Negotiation · Closes Jan 31, 2027$2.12M
Why Highgate is 90 Healthy
1 high-priority support request open−6
1 high-priority bug open−4
Promised to customers
Promised to Highgate · Nov 24On track
Group-block pickup sync fixed at all six hotels before the renewal is signed
Open in Gambit
Kayla Brooks's support request about group pickup at six Hyatt-branded hotels, open in Jira, with Gambit's customer panel showing Highgate at $2.0M a year, health 90 Healthy, and its $2.12M renewal closing Jan 31, 2027.
Highgate pays $2.0M a year. Health 90.
Renewal: $2.12M, closes Jan 31, 2027
Highgate’s Work tab puts the renewal and its Jira work on one timeline.Reps see the fix and the renewal on one timeline.
The fix is planned for Nov 17, and Claire Avery promised it to Highgate by Nov 24.The fix is planned for Nov 17, a week before the Nov 24 promise.
Revenue ThreadWhat Highgate was promised, what shipped for them, support and revenue, on one time axis
View as table
SepOctNovDecJanFebVenues 26.11
No date
Today, Nov 3
Sales1 renewal
Highgate renewal 2027-2030Negotiation
$2,120,200
Promises1 on track
Pickup sync fixed at all six hotelsOn track
Promised Nov 24
Product1 idea waiting
Owner reporting on Insight for management-company portfolios
9 accounts asked$9.1M ARR waiting
Engineering1 done · 1 open
Connector paging ignores Retry-After
Resolved Oct 23
Pickup import stops after a rate limitIn QA
Venues 26.11 planned Nov 17
Support1 open
Group pickup not syncing at six Hyatt-branded hotelsWaiting for customer
Since Oct 6
Highgate's Work tab in Gambit: the Events pickup fix in Venues 26.11 on Nov 17, before the promise to Highgate due Nov 24 and the $2.12M renewal on Jan 31, 2027, with the pickup request open since Oct 6.
Highgate's Work tab in Gambit: the Events pickup fix in Venues 26.11 on Nov 17, before the promise to Highgate due Nov 24 and the $2.12M renewal on Jan 31, 2027, with the pickup request open since Oct 6.
Sample data: the objects in this scene are drawn from an invented hospitality company.
Renewal, Highgate renewal 2027-2030, $2.12M, Closes Jan 31, 2027
Promise, Pickup sync fixed at all six hotels, On track · due Nov 24
Idea, Owner reporting for management-company portfolios, Product Discovery
Bug, Pickup import stops after a rate limit, Venues 26.11 · Nov 17
Bug, Connector paging ignores Retry-After, Done Oct 23
Support request, Group pickup not syncing at six Hyatt-branded hotels, Highgate
Feature idea
Nine hotel companies asked Davis for owner reporting.
$9.1Ma year from the eight that are customers
Laura Pinto, Davis’s product manager, ranksProduct ranks ideas by what their customers pay.
Sample data: the objects in this scene are drawn from an invented hospitality company.
Idea, Owner reporting for management-company portfolios, Product Discovery
Pyramid Global Hospitality, $2.39M
Highgate, $2.0M
HEI Hotels & Resorts, $1.12M
Crescent Hotels & Resorts, $1.05M
Apple Hospitality REIT, $1.0M
Noble House Hotels & Resorts, $893k
Concord Hospitality Enterprises, $463k
DiamondRock Hospitality, $183k
Park Hotels & Resorts, Prospect
Expansion, Pyramid Global Hospitality, $222k, Closes Dec 18
New deal, Park Hotels & Resorts, $175k, Closes Nov 30
Insight 26.12 · Tue Dec 8
IdeaIn delivery
Owner reporting on Insight for management-company portfolios
Revenue impact$9.1MARR at stake · 9 accounts
LPLaura Pinto·Insight
Filters/Ideas by requesting ARR
JQLfrArr > 0 AND issuetype in (Idea) ORDER BY frArr DESC
SummaryRevenue impactStatus
Status page per property with planned maintenance windows$12.1M ARR at stake· 9 accountsReady for delivery
Owner reporting on Insight for management-company portfolios$9.1M ARR at stake· 9 accountsIn delivery
Online RFP intake that drafts the proposal$3.8M ARR at stake· 5 accountsIn delivery
Laura Pinto's idea in Jira Product Discovery, owner reporting on Insight, with Revenue impact $9.1M ARR at stake · 9 accounts, second in the Jira filter of ideas sorted by requesting ARR.
IdeaIn delivery
Owner reporting on Insight for management-company portfolios
Revenue impact$9.1MARR at stake · 9 accounts
LPLaura Pinto·Insight
Filters/Ideas by requesting ARR
JQLfrArr > 0 AND issuetype in (Idea) ORDER BY frArr DESC
SummaryRevenue impactStatus
Status page per property with planned maintenance windows$12.1M · 9 accountsReady for delivery
Owner reporting on Insight for management-company portfolios$9.1M · 9 accountsIn delivery
Online RFP intake that drafts the proposal$3.8M · 5 accountsIn delivery
Laura Pinto's idea in Jira Product Discovery, owner reporting on Insight, with Revenue impact $9.1M ARR at stake · 9 accounts, second in the Jira filter of ideas sorted by requesting ARR.
Sorted by Revenue impact
Send to product
Sent to Owner reporting on Insight for management-company portfolios.
Linked Pyramid Global Hospitality to Owner reporting on Insight for management-company portfolios
Added Pyramid Global Hospitality as a customer, raising Revenue impact
Commented on Owner reporting on Insight for management-company portfolios
Open Owner reportingDone
Adds Pyramid Global Hospitality as a customer on a Product Discovery idea, raising its Revenue impact, and comments with a link back to Owner reporting on Davis Insight.
PGPyramid Global Hospitality · ARR$2.39M
Owner reporting on Insight for management-company portfoliosIn delivery
Excerpt to quote (optional)
“We send 60 owner packs a month from spreadsheets. Insight already has the data.”
Yara Toussaint, VP Finance
CancelSend to Owner reporting
Revenue impact$6.71M ARR at stake · 8 accounts$9.1M ARR at stake · 9 accounts
Send to product from Pyramid Global Hospitality's deal adds Pyramid, at $2.39M a year, to the owner reporting idea, raising its Revenue impact from $6.71M to $9.1M across 9 accounts.
Send to product
Sent to Owner reporting on Insight for management-company portfolios.
Linked Pyramid Global Hospitality to Owner reporting on Insight for management-company portfolios
Added Pyramid Global Hospitality as a customer, raising Revenue impact
Commented on Owner reporting on Insight for management-company portfolios
Open Owner reportingDone
Adds Pyramid Global Hospitality as a customer on a Product Discovery idea, raising its Revenue impact, and comments with a link back to Owner reporting on Davis Insight.
PGPyramid Global Hospitality · ARR$2.39M
Owner reporting on Insight for management-company portfoliosIn delivery
Excerpt to quote (optional)
“We send 60 owner packs a month from spreadsheets. Insight already has the data.”
Yara Toussaint, VP Finance
CancelSend to Owner reporting
Revenue impact$6.71M ARR at stake · 8 accounts$9.1M ARR at stake · 9 accounts
Send to product from Pyramid Global Hospitality's deal adds Pyramid, at $2.39M a year, to the owner reporting idea, raising its Revenue impact from $6.71M to $9.1M across 9 accounts.
Claire adds Pyramid to the idea from its $222k deal
Claire added Pyramid’s request from its $222k deal.
Customer demo
On Omni’s $1.56M deal, Claire finds the demo and its six emails.The demo and six emails are on Omni’s $1.56M deal.
Gambit Mail Sync files each email and meeting on the deal.
Mail Sync is a second app for Google Workspace or Microsoft 365. Capture needs a paid Gambit plan; sites of 1–10 users get the sidebars free.
Sample data: the objects in this scene are drawn from an invented hospitality company.
New deal, Omni Hotels & Resorts, $1.56M, Closes Dec 16
Insight 26.12 · Tue Dec 8
Customer demo, Rate recommendations and group displacement for Omni's revenue team, Omni Hotels & Resorts
Email, Order form: Davis Yield with group and function-space pricing, 6 messages · Oct 28
Meeting, MSA redlines review with Omni legal, Nov 9 · Dallas
OH
Davis Yield with group and function-space pricingDeal · Omni Hotels & Resorts · Claire Avery
Amount$1,555,200
StageNegotiationClosesDec 16Health100Healthy
Function-space displacement pricing GA in 26.12 · On track · due Dec 14
OverviewTimelineFiles
MeetingOmni: MSA redlines review with Omni legalDallas · Chiara Gaillard, Sol Sandoval, Sunniva SuzukiNov 9
EmailOrder form: Davis Yield with group and function-space pricing6 messages · Claire AveryFunction-space pricing in Yield is being built for the Yield 26.12 release on Tue 8 Dec.Oct 28
Child work items
Customer demoDemo of rate recommendations, pickup and group displacement to the revenue management teamDoneSol SandovalJun 4
Yield 26.12Dec 8Promise dueDec 14ClosesDec 16
Omni Hotels & Resorts' $1.56M deal in Gambit, in Negotiation and closing Dec 16, with the Nov 9 legal review and Claire Avery's order form email of Oct 28 on its Timeline, and the Jun 4 demo, a child work item of the deal, in Jira.
OH
Davis Yield with group and function-space pricingDeal · Omni Hotels & Resorts · Claire Avery
Amount$1.56M
StageNegotiationClosesDec 16Health100
Function-space displacement pricing GA in 26.12 · On track · due Dec 14
OverviewTimelineFiles
MeetingOmni: MSA redlines review with Omni legalDallas · Chiara Gaillard, Sol Sandoval, Sunniva SuzukiNov 9
EmailOrder form: Davis Yield with group and function-space pricing6 messages · Claire AveryOct 28
Child work items
Customer demoDemo of rate recommendations, pickup and group displacement to the revenue management teamDoneSol SandovalJun 4
Yield 26.12Dec 8Promise dueDec 14ClosesDec 16
Omni Hotels & Resorts' $1.56M deal in Gambit, in Negotiation and closing Dec 16, with the Nov 9 legal review and Claire Avery's order form email of Oct 28 on its Timeline, and the Jun 4 demo, a child work item of the deal, in Jira.
Filed by Mail Sync
The demo, a child work item
Ask
Claire types a question, and Gambit drawsAsk a question. Gambit draws the chart. the chart from 30 open deals.
Open pipeline this quarter is $14.7M. Highgate’s renewal closes Jan 31, so it isn’t counted.
Sample data: the objects in this scene are drawn from an invented hospitality company.
New deal, Omni Hotels & Resorts, $1.56M, Closes Dec 16
Expansion, Pyramid Global Hospitality, $222k, Closes Dec 18
New deal, Park Hotels & Resorts, $175k, Closes Nov 30
Expansion, Sandals Resorts International, $735k, Closes Dec 11
Renewal, Highgate renewal 2027-2030, $2.12M, Closes Jan 31, 2027
What's our open pipeline by stage this quarter?
Answered by Gambit from 30 deals
Open pipeline$14.7M
Updated 6 min ago
$370kQualify4 deals
$243kDiscovery1 deal
$6.44MProposal11 deals
$7.67MNegotiation14 deals
How this was builtOpen deals · Close date Oct 1 to Dec 31, 2026 · Every owner
Gambit's answer to "What's our open pipeline by stage this quarter?": $14.7M of open pipeline from 30 deals, most of it in Proposal ($6.44M) and Negotiation ($7.67M).
What's our open pipeline by stage this quarter?
Answered by Gambit from 30 deals
Open pipeline$14.7M
Updated 6 min ago
$370kQualify4 deals
$243kDiscovery1 deal
$6.44MProposal11 deals
$7.67MNegotiation14 deals
How this was builtOpen deals · Close date Oct 1 to Dec 31, 2026 · Every owner
Gambit's answer to "What's our open pipeline by stage this quarter?": $14.7M of open pipeline from 30 deals, most of it in Proposal ($6.44M) and Negotiation ($7.67M).
Omni’s $1.56M deal is in Negotiation
Search+ CreateCA
Dashboards/Sales this quarter
Open pipeline by stage this quarterView as table
Updated 6 min ago · from 30 deals
Open pipeline$14.7M
Qualify$370k
Discovery$243k
Proposal$6.44M
Negotiation$7.67M
Open in Gambit
Filter results: Venues work for Highgate
TSummaryStatus · Fix version
Events: group pickup import stops after a 429 from the brand PMS and never retriesIn QAVenues 26.11
Re-run attrition and guarantees for Highgate’s affected blocks once 26.11 is liveSelected for sprintVenues 26.12
The same $14.7M pipeline report as a gadget on the Jira dashboard Sales this quarter, beside a Jira filter with the Events pickup fix in Venues 26.11 and the attrition re-run task in Venues 26.12.
Dashboards/Sales this quarter
Open pipeline by stage this quarterView as table
Updated 6 min ago · from 30 deals
Open pipeline$14.7M
Qualify$370k
Discovery$243k
Proposal$6.44M
Negotiation$7.67M
Open in Gambit
Filter results: Venues work for Highgate
TSummaryStatus · Fix version
Events: group pickup import stops after a 429 from the brand PMS and never retriesIn QAVenues 26.11
Re-run attrition and guarantees for Highgate’s affected blocks once 26.11 is liveSelected for sprintVenues 26.12
The same $14.7M pipeline report as a gadget on the Jira dashboard Sales this quarter, beside a Jira filter with the Events pickup fix in Venues 26.11 and the attrition re-run task in Venues 26.12.
From $2.50 per user a month for 11 to 100 users, lower above 100, with a free trial. Billed by Atlassian.
Free on Standard for sites of 1–10 users: the whole CRM, industry packs and Ask, with about 60 to 100 Ask analyses a month; background capture, summaries and drafts need a paid plan.
On Jira Free, everyone sees every record; private deals need Jira Standard or above.
